Kameleon Kustoms
ABN: 29 693 681 579
Last Updated: 12 August 2026
Kameleon Kustoms respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Kameleon Kustoms (“we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our website, contact us, request a quote, make a booking, purchase or enquire about our services, or otherwise interact with our business.
1. INFORMATION WE MAY COLLECT
We may collect personal information that is reasonably necessary to provide our products and services, including:
- Your name
- Phone number
- Email address
- Billing or residential address where required
- Vehicle details, including make, model, year, registration number, colour and condition
- Photographs or videos of your vehicle or project
- Details relating to quotes, bookings and services requested
- Payment and transaction information
- Communications between you and Kameleon Kustoms
- Information submitted through our website, social media pages, email, telephone or in person
- Website usage information, including IP address, browser type, device information and cookies where applicable
You are not required to provide personal information to browse our website. However, certain information may be required for us to provide a quote, accept a booking, process a payment or perform our services.
2. HOW WE COLLECT INFORMATION
We may collect information directly from you when you:
- Submit an online enquiry or quote request
- Make a booking
- Contact us by phone, email, social media or through our website
- Visit our workshop
- Make a payment
- Purchase products or services
- Participate in a promotion, giveaway or competition
- Subscribe to marketing communications
- Interact with our social media accounts
We may also automatically collect limited technical information when you use our website through cookies, analytics tools and similar technologies.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Respond to enquiries and provide quotes
- Schedule and manage bookings
- Carry out vehicle wrapping, paint protection film, window tinting, signage, graphics and other services
- Process deposits, invoices and payments
- Communicate with you regarding your vehicle, booking or project
- Maintain business and accounting records
- Improve our website, services and customer experience
- Prevent fraud or misuse of our services
- Meet our legal, taxation and regulatory obligations
- Send marketing or promotional communications where you have consented or where otherwise permitted by law
You may unsubscribe from electronic marketing communications at any time.
4. PAYMENT INFORMATION
Where payments are processed through a third-party payment provider, your payment information may be collected and processed directly by that provider.
Kameleon Kustoms does not intentionally store complete credit or debit card details on our website unless required and appropriately secured through an authorised payment system.
Third-party payment providers may have their own privacy policies and terms governing how they handle your information.
5. VEHICLE PHOTOS, VIDEOS & SOCIAL MEDIA
As part of our work, Kameleon Kustoms may photograph or record vehicles and completed projects for business records, portfolio purposes, quality control and promotional content.
Where appropriate and permitted, photographs or videos of completed work may be used on our:
- Website
- TikTok
- Other social media platforms
- Digital advertising
- Printed promotional material
- Business portfolio
We will take reasonable steps not to intentionally publish personal information that is unnecessary for promotional purposes.
If you do not want your vehicle or project used for promotional purposes, please advise Kameleon Kustoms in writing.
Where reasonably practicable, we will respect requests to remove or avoid displaying identifying details such as registration plates.
6. COOKIES & WEBSITE ANALYTICS
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and assist with advertising or analytics.
Cookies may collect information including your device type, browser, IP address, pages visited and general website activity.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
7. THIRD-PARTY SERVICES
We may use third-party service providers to assist with the operation of our business, including:
- Website hosting
- Website development
- Online forms and booking systems
- Payment processing
- Accounting and invoicing
- Email services
- Cloud storage
- Analytics
- Advertising and marketing
- Social media platforms
Personal information may be disclosed to these providers where reasonably necessary for them to perform services on our behalf.
Some third-party providers may store or process information outside Australia. Where applicable, information may therefore be subject to the privacy and data protection laws of another country.
8. DISCLOSURE OF PERSONAL INFORMATION
We do not sell or rent your personal information.
We may disclose personal information where:
- It is necessary to provide the services you have requested
- You have consented to the disclosure
- It is required or authorised by law
- It is necessary to protect the rights, property or safety of Kameleon Kustoms, our customers or others
- It is provided to professional advisers, contractors or service providers who assist in operating our business
9. STORAGE & SECURITY
Kameleon Kustoms takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically or in physical records.
While we take reasonable precautions to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. RETENTION OF INFORMATION
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records and comply with legal, taxation, accounting and regulatory requirements.
When information is no longer reasonably required, we may securely destroy or de-identify it where appropriate.
11. ACCESSING OR CORRECTING YOUR INFORMATION
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.
We may need to verify your identity before providing access to personal information.
In some circumstances, we may be legally permitted or required to refuse access. If this occurs, we will provide an explanation where appropriate.
12. PRIVACY OF CHILDREN
Our website and services are not specifically directed towards children.
We do not knowingly seek to collect personal information from children without appropriate consent where that consent is required.
13. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites or platforms.
Kameleon Kustoms is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
14. PRIVACY COMPLAINTS
If you have a question or concern about how Kameleon Kustoms has handled your personal information, please contact us using the details below.
We will take reasonable steps to investigate and respond to privacy concerns.
15. CHANGES TO THIS PRIVACY POLICY
Kameleon Kustoms may update this Privacy Policy from time to time to reflect changes to our business practices, website, services or applicable laws.
The latest version will be published on our website with the updated effective date.
16. CONTACT US
For questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:
Kameleon Kustoms
ABN: 29 693 681 579
Address: 6 Heinrich Street, Paget QLD 4740
Phone: 0458 548 498
Email:
info@kameleonkustoms.com.au
Website: Kameleon Kustoms
© 2026 Kameleon Kustoms. All Rights Reserved.